All of our Quality Neon Signs are specifically designed, and constructed to withstand the rigors of the "UPS & FedEx Shipping Process" and include our No Breakage Guarantee. If for some reason your sign is damaged by the carrier, all you have to do is call us at 888-526-8321 and report the damage within 24 hours of receipt. Once notified, we will have the damaged sign picked up from your location and returned to us. Once received, we will promptly replace or repair the sign and re-ship it to you at absolutely no cost to you! Our breakage guarantee is good both throughout the shipping process and also covers accidental breakage during the first 30 days you own your sign (this includes any breakage during the installation process). Our goal is to make sure your neon sign purchase is a great experience both before and after the sale! Please click here to view our warranty page.
If you are considering ordering a sign somewhere else, it is important to verify that the sign has been constructed to withstand the "UPS & FedEx shipping process" (if not, breakage may occur for a large percentage of the shipments). It is also important to verify that the person or company you are buying the sign from guarantees that the sign will arrive unbroken, and will repair or replace it at their expense if it does arrive broken. Many of our competitors will only ship you replacement glass if your sign arrives damaged; leaving YOU with the responsibility of repairing your damaged sign.
We take great pride in providing our customers with a Quality product which is delivered to you in a timely manner and in working condition. We take many precautions during our manufacturing and packaging process to ensure that our signs are of the highest quality.
Below is a table which shows our shipping charges for all of our products: