All of our Quality Neon Signs are specifically designed, manufactured and packaged to withstand the rigors of the "FedEx & UPS Shipping Process". We have developed and perfected our sign packaging to virtually eliminate the chance of breakage during shipping, and our damage rate is less than 1% of all outgoing shipments. In the event that your package somehow arrives damaged by the carrier, simply call us within 24 hours of delivery, and we will promptly take care of the issue.
Additional Shipping Information
- All cancelled orders may be subject to a $25.00 Cancellation Fee if your order is cancelled after the payment has already been processed. This fee does not apply to products returned under the 30 day Satisfaction Guarantee Warranty.
- Any sign shipments which leave our warehouse via a Freight Pickup will NOT include our Shipping Guarantee. Any damage incurred during freight transit will be the sole responsibility of the Customer
- Sorry, we cannot ship to countries outside the U.S.
- We do not currently ship Neon Signs to Puerto Rico or the Virgin Islands. For Alaska & Hawaii shipments, please call us at 888-526-8321 for a shipping quote.